Advanced Internet Kiosk FAQ
I am completely locked out of my computer
Question: I set
Advanced Internet Kiosk up to lock the PC on boot and load up a non-administrative user in order
to ensure security. Now I am completely locked out of my PC, it is automatically
loading up in locked mode. How do I get back to my administrative
user?
Brief Answer: There are several possible scenarios, read the
full answer for details
Answer: Now there are a few possible
scenarios:
- You did not enter any password yet, then the password is empty and you can
just hit enter when you are asked for a password
- You have entered a password and forgot it. If you have enabled the program
locking of double shift, or you do not know what it is all about, you can
prevent any programs to run on startup by holding both shift (left and right)
together, while windows boots and logs in. If this suceeds then kiosk
application will not run and you can run it later and reconfigure it to the way
you like
- If you checked the double shift prevention feature in configuration and also
entered and forgot the master password, then it will be very hard to unlock the
workstation. Please, contact us for details, you will have to state your order
number to request an unlock info
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