1st Mass Mailer FAQ

  1. Is there a way to control the outflow of messages in 1st Mass Mailer, so they are not sent all at once? There are two ways for doing that. See the details in the full answer....
  2. Where does 1st Mass Mailer get its from address? It's in the group properties edit box....
  3. How can I send HTML message with 1st Mass Mailer? There are two ways: a simple and the simplest. See full answer for details...
  4. Is it possible to use Macro in your software? Yes, definitely...
  5. I have sent an HTML message and cannot see any pictures when the email arrive. You need to include full path to your images...
  6. Where does it show the number of times a mail was sent to a particular user? In the list of emails for the group....
  7. When I send messages using 1st Mass Mailer some of them bounce back for one reason or another. How can I import addresses of non-deliverable mail and automatically erase them from my list? You need to use POP3 subscribe and unsubscribe...
  8. Will 1st Mass Mailer send messages to AOL, Earthnet, MSN, Net Zero and any other provider? If you have doubts, download and try the software for 30 days....
  9. How can I modify the return path for my messages? The return path can be modified when you create or edit the group of subscribers....
  10. Is there some way I can see what's being sent to the SMTP server while the program is running? There is no way to see what is going out to the server, because it will slow down the sending tremendously....
  11. If I change the number of simultaneous SMTP connections in 1st Mass Mailer to the lowest value and make program wait for 10 seconds after each message sent, will that slow down the number of messages sent out? Yes it will (just making number of SMTP connections to 1 should theoretically be enough), but it will be very slow....
  12. I get an error: Relaying denied for: xyz@somehost.com with 1st Mass Mailer You need to make sure you specified a correct username and password...
  13. What is a SMTP connection? SMTP is an acronym for Simple Mail Transfer Protocol....
  14. First time I tried to send a message using 1st Mass Mailer, the message would not go through. It gives me connection failure error You need to make sure you specified a correct host name for SMTP server...
  15. Can you give me a rough estimate to how long sending 1000 messages will take? Speed of sending greatly depends on the connection and your SMTP server....
  16. I am trying to use the evaluation version of 1st Mass Mailer. The emailer always stops sending mail at the 100th email account. Why? We restricted a number of messages you can send to 100 in the evaluation version....
  17. Is there a feature on the software that allows for customers receiving the e-mail to reply to me to take them off the list? There is an unsubscribe button in the top toolbar, push it and choose the POP3 method...
  18. How can I import email addresses from a Microsoft Excel spreadsheet into 1st Mass Mailer? Save your spreadsheet XLS file as plain-text file with TAB delimiters, then use it as a source file...
  19. How can I import email addresses from the Address Book of Outlook Express into 1st Mass Mailer? Export your address book into a plain-text CSV file, then use it as a source file...
  20. Is it possible to import email list with all fields from a database such as Microsoft Access into 1st Mass Mailer? Yes, it is possible. Save your table as a plain-text file then use it as a source file...
  21. After I successfully send 50 - 100 emails, 1st Mass Mailer stops sending. After a while I can send again another 50 - 100 emails then it stops again. Why does it happen? Your email provider limits your SMTP account in sending. Use an unlimited email account....
  22. I have an EML file that I am trying to use as the message. The recipients do receive the email but it is completely blank in the body. What am I doing wrong? You are sending a blank EML message. Create a correct EML message....
  23. When I start sending I receive a wrong SMTP response from my SMTP server that the server may no longer accept connections from IP addresses which have no reverse-DNS (PTR record) assigned. What is the problem? You are outside of your ISP's network or your ISP restricts you in sending...
  24. Why 1st Mass Mailer does not send email messages through my SMTP mail account? You are using incorrect SMTP settings or your email provider limits you in sending...
  25. I am having problems with sending pure HTML messages. Either they are rejected by mail servers or appear in the Bulk or Junk Email folders. How can I get this around? Create your HTML messages in Outlook Express, save them as EML files, and use them in 1st Mass Mailer as messages...
  26. Why my mass email messages are rejected by recipient's mail servers or appear in Bulk or Junk Mail folder? How to get this around? You messages look as commercial advertisements; change content of your messages...
  27. I am trying to send email messages in my native language. Sending works fine but received messages look like garbage: no accents, nothing, only unreadable random symbols. How can I resolve the problem? Select a correct character set in Options->System and in the General Settings of your mailing list....
  28. Is is possible to create email messages in Outlook Express and send them with 1st Mass Mailer? Yes, it is possible. Create your message in Outlook Express then save it as EML file with the File - SaveAs command then use the EML file as a message in 1st Mass Mailer...
  29. How can I decrease the amount of bandwidth used each time I send out a newsletter? Do not send attachments and pictures; upload the files to your web site and link them in your newsletter...
  30. 1st Mass Mailer works just fine but I am having a problem sending an email message to a particular email address. I am getting the [550 Invalid Recipient] error. How can I resolve the problem? This is not a problem; it means that the address either is dead or has an antispam filter that rejects your messages; exclude the address from your mailing list...
  31. How can I add my recipients to 1st Mass Mailer's database? Manually add recipients using the Add button in the recipient list or use the File - Import command from the main menu to import your recipients form any file or folder....

This is a very fast subscription-based mass mailer with a lot of useful features. This bulk email program is used by many internet professionals and on-line store owners, to notify their customers about various events and send requested newsletters to promote new products and services. The program lets you organize a subscription on your web site, it's easy-to-use, and easy-to-configure. 1st Mass Mailer allows you quickly import a list of your subscribers into its internal database, do filter-based manipulations on the list, sort and search for duplicate emails and enable or disable individual subscribers

 
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